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Key Account Manager

Description: 

Key Account Manager Responsibilities:

  • Developing and sustaining solid relationships with key clients that bring in the most income for the company.
  • Addressing and resolving key clients’ complaints.
  • Acting as the main point of contact between key clients and internal teams.
  • Supervising the account teams assigned to each key client.
  • Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
  • Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

 

Key Account Manager Requirements:

  • Bachelor's degree in business administration, finance, sales, or related field.
  • Proven experience in key account management.
  • Proficient in all Microsoft Office applications 

  • The ability to build rapport with key clients.
  • The ability to handle multiple client accounts.
  • Strong negotiation and leadership skills.
  • Exceptional customer service skills.
  • Excellent communication skills.

Skill requirement

  • Communication. 
  • Company and customer expertise.
  • Strategic perspective.
  • Leadership. 
  • Skilled negotiation. 
  • Value-based selling.

 

Employment Status:  Contract (C)

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